Returns are accepted on any unused/uninstalled products up to 30 days from date of purchase. Items must be returned unused in original packaging. Customer is responsible for return shipping costs. Items that are custom ordered cannot be returned.
To return a product:
Step 2: Ship product in original packaging to:
Custom Boats Unlimited
Address provided when RA # is processed
**Do not ship returns to any other address. Some items are directly shipped from the manufacturer and if you return a product to them you will not receive a refund.**
Step 3: Once the product is received and approved, a refund will be issued.
Each manufacturer we carry has specific warranty terms. If a product you purchased has a defect or problem, please contact us at 877-338-2297 or send an email to [email protected] to discuss the problem or issue. We will determine the best corrective action to take. Please do not send any products without contacting us first.
All Custom Boats Unlimited brand products have a lifetime warranty against manufacturing defects and LED failure. Misuse, issues caused by incorrect installation, and/or corrosion is not covered under warranty.